Last updated: 12 November 2026
1. Who we are
Keep Thinking Music (“we”, “us”, “our”) is run by Kris Brown, a sole trader based at 41 High Street, Martin, Lincolnshire LN4 3QY. Email: st****@***************ic.com. These terms apply when you buy any product or service on keepthinkingmusic.com. The website-use terms are separate.
2. Prices and payment
2.1 All prices are in pounds sterling (GBP) and are the total payable; we add no other fees.
2.2 Paying in your own currency. If you are outside the UK, checkout may offer you the option to pay in your local currency instead of GBP. This is provided by our payment processor, Stripe, and adapts to the country you are buying from, so you can see and pay the price in a currency you know. Stripe sets the exchange rate and includes a currency conversion fee (typically 2–4%), which is shown in the converted price before you pay. This fee goes to Stripe, not to us. You can avoid it by choosing to pay in GBP, although your bank may then charge its own conversion fee. Refunds are made in the currency you paid in, at the same exchange rate.
2.3 Payment is taken when you order, by card, PayPal or any other method shown at checkout.
2.4 The contract is formed when we accept your order and your payment is taken. We send an order confirmation email straight away, and every order is also listed in your account, if you decide to register.
3. Services (mixing, mastering, Track Check)
3.1 The turnaround time starts when we confirm that we have received the correct files. We aim to send that confirmation within 24 hours of receiving them.
3.2 Mixes include two rounds of amendments and masters include one, as specified on the product page and in the FAQ. Further amendments are quoted on request.
3.3 Track Check credit, vouchers and member discounts work as described on their pages and in the FAQ.
3.4 By using our services, you confirm that you own the audio you send us or have permission to use it. You are responsible for any copyright claim arising from that audio, and you agree to cover any loss we suffer as a result.
4. Cancelling an order
This section covers one-off orders, such as mixing, mastering, Track Check and vouchers. Memberships are covered in section 5, and the Producer to Artist Programme in section 6.
4.1 You can cancel any order for a full refund before we start work on it.
4.2 Once work has started, you can still cancel within 14 days of ordering. We charge for any work already complete and refund the difference.
4.3 Once we have delivered the finished work, or you have started a download, the order cannot be cancelled. Amendments are covered in 3.2.
4.4 To cancel, email st****@***************ic.com. You do not need to give a reason. You can use the cancellation form at the end of these terms, but you do not have to.
4.5 We refund within 14 days, to the original payment method.
4.6 This does not affect your legal rights if something we deliver is faulty or not as described.
5. Memberships (Fork Handler, Release Ready Club, Producer to Artist)
5.1 Renewal. Your membership renews automatically at the price and interval shown at checkout until you cancel.
5.2 Reminders. We will email you before each payment: 3 days before monthly and quarterly payments; 30 days and 7 days before yearly renewals.
5.3 Cancelling. You can cancel any time in My Account > Subscriptions, or by emailing us. No fees, no notice period. You keep access to the end of the period you have paid for. We will confirm by email within 24 hours. Outside the cooling-off periods in 5.4, payments already made are not refunded.
5.4 Cooling-off. When you first join, you have 14 days to cancel for a refund, less a fair amount for the time, sessions or downloads you have used. The same applies when a yearly plan renews, and when Producer to Artist moves to monthly payments after the included six months. For the Producer to Artist fee itself, see 6.4.
5.5 Price changes. We will give you at least 30 days’ notice by email of any price change. You can cancel before it takes effect.
5.6 Live sessions. Times are posted in advance. Producer: missed live group sessions are not refunded or carried over, but the recording of each group feedback session is published for members. Artist: unused monthly one-to-one hours carry over, up to three hours in total, which you can book as one block.
5.7 Exclusive tracks. These are for your personal use, including playing them in your DJ sets. Do not share, sell or upload the files. Each track is available to download until the next one is released.
5.8 Community conduct. Our Discord server and live sessions are for members at every stage, from DJs and producers to fans of underground music. You must treat other members with respect. We do not tolerate sexist, racist, homophobic or otherwise offensive behaviour.
5.9 Illegal content. Sharing, requesting or linking to illegal content, including cracked plugins, pirated software or unauthorised music downloads, leads to an immediate permanent ban and cancellation of your membership without refund.
5.10 Other breaches. For any other breach of these rules, including sharing members’ content, we may issue a warning, limit your access or end your membership. If we end it, we refund any unused part of your current payment period.
5.11 Promotion. You may post each of your releases and DJ mixes once, in the channels provided. We may limit posting by members who repeat posts.
5.12 Group feedback sessions (Producer). Two live sessions run each month: the first Saturday at 2:00 pm and the third Monday at 7:00 pm (UK time). Dates can change; the Discord calendar is the reference. Each live session reviews up to 6 tracks, with priority to the first 6 eligible submissions from members attending live. Eligible tracks beyond 6 are reviewed in a recorded session, published in the members’ area within 2 working days. Submission deadlines are 1:00 pm on Saturday session days and 6:00 pm on Monday session days. Late submissions roll over to the next session. Submit a 24-bit WAV, ideally unmastered with adequate headroom, using the links in the #group-live-feedback channel.
5.13 Contact and support. Discord is a peer-to-peer forum. We take part around studio work and are not available for real-time support. After a session, keep follow-ups to one or two short, specific questions in the designated channels. Detailed mix or arrangement diagnosis is given only through the scheduled feedback sessions. Direct messages and email are for account, billing and technical access issues only; music questions sent this way will be redirected to the public channels.
5.14 Member discounts. These apply automatically while your membership is active.
5.15 Artist minimum term. Artist membership is billed at £450 every 3 months. You can cancel at any time, and the cancellation takes effect at the end of the 3-month period you have paid for.
5.16 Artist applications. A free track submission for Artist membership receives a “yes” or “not yet” decision only, not feedback. Detailed feedback is available through a paid Track Check.
6. Producer to Artist Programme
6.1 The £1,595 fee covers the programme and includes six months of Release Ready Club: Producer. From month seven, your Release Ready Club: Producer membership continues at £22 a month, unless you cancel.
6.2 You have access to the programme’s recorded material for 24 months. Assessments, debriefs and one-to-one support are available for 12 months from the date you join.
6.3 Each stage includes one assessment and one resubmission with a one-hour one-to-one. Further resubmissions are £55 each.
6.4 You can cancel within 28 days of joining for a full refund, as long as you have not yet submitted your Stage 1 assessment. After that, the fee is not refundable, except as the law requires.
6.5 Pauses and extensions. If you need to stop for a genuine personal reason, we can pause your 12-month support period once, for up to 3 months, at no charge. After 12 months, you can extend support in 3-month blocks for £150 per block.
7. Liability
If we break these terms, we are responsible for loss you suffer that was a foreseeable result of that breach. We are not responsible for business losses, such as loss of profit or opportunity, or for loss caused by events outside our control. Nothing in these terms limits any liability that the law does not allow us to limit, including your rights if a service is faulty or not as described.
8. Complaints and law
Email st****@***************ic.com and we will reply within 5 working days. These terms are governed by the law of England and Wales. You can also bring claims in your local courts if you live in Scotland or Northern Ireland. If you live outside the UK, these terms are still governed by the law of England and Wales, but this does not remove any protections you have under the law of the country where you live.
Cancellation form
Complete and return this form only if you want to cancel. An email saying the same thing is just as valid.
To: Keep Thinking Music, 41 High Street, Martin, Lincolnshire LN4 3QY. Email: st****@***************ic.com
I give notice that I cancel my contract for the following service or membership: ______
Ordered on: ______
Order number (if known): ______
Name: ______
Address: ______
Signature (only if sent on paper): ______
Date: ______